Tag: omnichannel

Is Omnichannel Retail Brick-and-Mortar’s Saving Grace?

Is Omnichannel Retail Brick-and-Mortar?s Saving Grace? It?s long been understood that US retail is over-stored. The US has more retail space per capita than any other country in the world, according to a 2018 analysis by Cowen and Company, at about 23.5 square feet per person compared to Canada, which is second on the list

How to ensure omnichannel loyalty

How to ensure omnichannel loyalty <p><em><strong>Learn five tactical strategies for fostering connections with customers, with real-life examples of loyalty programmes employing these strategies and statistics to support why they are resonating with customers.</strong></em></p> <p>In order to drive the type of loyalty that is …

7 ways to improve your omnichannel customer experience

7 ways to improve your omnichannel customer experience Winning in retail used to be about offering the right product at the right price. But now it?s more complex ? with features like whether you offer easy returns and free and fast shipping . This article explores the new demands facing retailers; how you can respond;

3 Ways to Increase Customer Loyalty With an Omnichannel CX Strategy

3 Ways to Grow Customer Loyalty Via Omnichannel CX For retailers exploring how to increase customer loyalty by successfully guiding their customers through the new blend of digital and physical communication channels, here are three vital characteristics to include in their omnichannel strategies. www.mytotalretail.com  

Takeaway.com orders increased by 51%

Takeaway.com orders increased by 51% In the first quarter of 2019, meal order platform Takeaway.com processed 51% more orders, reaching a total of 31.1 million orders. The meal delivery service is currently investing in the German market. www.retaildetail.eu  

Emerging Global Concepts

The world of retail is always changing. Retailers big and small globally are trying new things to add value to the standard shopping trip. As competition increases and consumer preferences evolve, retailers continue to advance the way consumers browse, shop and buy. Euromonitor International’s Passport Retailing database provides comparative analysis across more than 30 channels