Tag: loyalty

The Ultimate Guide to Launching or Rebooting Your Loyalty Program

Rethinking Loyalty: The Ultimate Guide to Launching or Rebooting Your Loyalty Program <p>It isn’t about rolling out loyalty programs for keeping scores. It’s about rolling out customer experience rooted in data that influence customer loyalty and retention. In <strong>The Ultimate Guide to Launching or Rebooting Your Loyalty Program</strong>, we will cover a few important …

How to ensure omnichannel loyalty

How to ensure omnichannel loyalty <p><em><strong>Learn five tactical strategies for fostering connections with customers, with real-life examples of loyalty programmes employing these strategies and statistics to support why they are resonating with customers.</strong></em></p> <p>In order to drive the type of loyalty that is …

Retailers and Shoppers Are All About BOPIS and BORIS

Retailers, Shoppers Are All About BOPIS and BORIS Retailers are understanding the importance of enabling these fulfillment options to eliminate the pains of shipping and processing, but how can a sound BOPIS and BORIS strategy ensure that they deliver a seamless purchase and return experience that actually drives customer loyalty and improves the bottom line?

3 Ways to Increase Customer Loyalty With an Omnichannel CX Strategy

3 Ways to Grow Customer Loyalty Via Omnichannel CX For retailers exploring how to increase customer loyalty by successfully guiding their customers through the new blend of digital and physical communication channels, here are three vital characteristics to include in their omnichannel strategies. www.mytotalretail.com