Tag: ecommerce

Gucci launches virtual shopping service

Gucci launches virtual shopping service Italian fashion group Gucci has launched a virtual shopping service, which allows customers to communicate with staff through video chat. The company claims the project is unique in the luxury fashion sector. www.retaildetail.eu

The 7 Rs of resiliency programs

The 7 Rs of resiliency programs Doug Reifschneider, a CMO with Chief Outsiders, shares a 7 Rs of Resiliency Programs, which is a checklist that can help frame and direct retailer efforts in response to COVID-19. www.retailcustomerexperience.com

The Impact of Coronavirus on Retailing

The pandemic has forced governments to quarantine entire countries, disrupted supply chains, slashed business and consumer confidence and affected financial markets. Euromonitor International’s baseline forecast for global real economic growth in 2020 is in the range of 1.5 to .5%. The restrictions have led to the collapse of the travel industry, but the impact will

Frictionless Commerce 2020

Frictionless Commerce 2020 As convenience becomes an increasing driver of consumer behavior, we explore how friction-reducing technology advancements are helping retailers generate more sales. www.emarketer.com