Tag: delivery

Retailers and Shoppers Are All About BOPIS and BORIS

Retailers, Shoppers Are All About BOPIS and BORIS Retailers are understanding the importance of enabling these fulfillment options to eliminate the pains of shipping and processing, but how can a sound BOPIS and BORIS strategy ensure that they deliver a seamless purchase and return experience that actually drives customer loyalty and improves the bottom line?

How retailers can thrive in the age of Amazon

How retailers can thrive in the age of Amazon Simon Hay, Outra CEO, explains why the day to day job of delighting customers has to be delivered by ruthlessly efficient, smart, agile technology if you are to compete on an equal cost basis. www.retailcustomerexperience.com

Gen Zers Are Turning to BOPUS for Instant Gratification

Gen Zers Are Turning to BOPUS for Instant Gratification “Buy online, pick up in-store” is a retail service that a dominant proportion of today’s youngest consumers are taking advantage of, according to Package Concierge. Nearly two-thirds of US Gen Z shoppers, surveyed by the mailbox tech company in May 2019, reported using BOPUS within the

Deliveroo abandons Germany

Deliveroo abandons Germany Meal delivery service Deliveroo is quitting the German market as of this Friday. The company says it wants to focus on better-performing markets. www.retaildetail.eu

Walmart, Ford partnering to explore autonomous car delivery

On the heels of offering grocery pickup, Walmart is working with Ford to explore autonomous car delivery in what it’s calling a pilot effort. It’s part of Walmart’s strategy to innovate when it comes to serving customers, according to a… www.retailcustomerexperience.com