Tag: delivery

How retailers can thrive in the age of Amazon

How retailers can thrive in the age of Amazon Simon Hay, Outra CEO, explains why the day to day job of delighting customers has to be delivered by ruthlessly efficient, smart, agile technology if you are to compete on an equal cost basis. www.retailcustomerexperience.com

Gen Zers Are Turning to BOPUS for Instant Gratification

Gen Zers Are Turning to BOPUS for Instant Gratification “Buy online, pick up in-store” is a retail service that a dominant proportion of today’s youngest consumers are taking advantage of, according to Package Concierge. Nearly two-thirds of US Gen Z shoppers, surveyed by the mailbox tech company in May 2019, reported using BOPUS within the

Deliveroo abandons Germany

Deliveroo abandons Germany Meal delivery service Deliveroo is quitting the German market as of this Friday. The company says it wants to focus on better-performing markets. www.retaildetail.eu

Walmart, Ford partnering to explore autonomous car delivery

On the heels of offering grocery pickup, Walmart is working with Ford to explore autonomous car delivery in what it’s calling a pilot effort. It’s part of Walmart’s strategy to innovate when it comes to serving customers, according to a… www.retailcustomerexperience.com

Slowdown in sales growth at Amazon

After two years of growth exceeding expectations, the wave of profits at Amazon is now coming to an end. Even though sales and profits have increased, analysts expected more. www.retaildetail.eu