Independent toy stores are using experiences to attract customers
www.retaildive.com
Tag: customer experience
Walmart, Ford partnering to explore autonomous car delivery
On the heels of offering grocery pickup, Walmart is working with Ford to explore autonomous car delivery in what it’s calling a pilot effort. It’s part of Walmart’s strategy to innovate when it comes to serving customers, according to a… www.retailcustomerexperience.com
Pinterest Introduces Story Pins For Immersive Storytelling
Not long after giving limited release to Carousel Pins, Pinterest is now launching an immersive way to share stories on its platform through its newest format Story Pin. wersm.com
Snapchat Launches Major New Ad Campaign Around the Theme of Connecting Friends
www.socialmediatoday.com
Innovative Tactics Retailers Are Using To Keep Brick-And-Mortar Stores Relevant
There’s an opportunity for innovation and sales growth in brick-and-mortar stores considering only 10% of total retail sales in the US are made online; 90% are made in physical store locations. Some companies are Imagining the possibilities by elevating the in-person shopping experience. www.forbes.com
Facebook Is Making Progress With Its Plan to Let You Type With Your Mind
Facebook talked a couple of years ago about creating technology that lets you type with your mind. Aimed primarily at patients with speech loss due to paralysis or some other chronic condition, the company recently offered an update on how its ambitious project is progressing. www.digitaltrends.com
H&M sets trend: buy now, pay later
www.retaildetail.be
Lululemon ouvre un temple wellness qui fait office de flagshipstore
www.retaildetail.be
What Types of Personalized Content Appeal to Consumers?
How Can Marketers Appeal to Consumers with Personalization? According to a March 2019 survey from Evergage, 86% of B2C respondents said they?re driven to personalization in the hopes that is delivers a better customer experience, with 61% noting they hope to generate measurable ROI. Fifty-eight percent of respondents said they hope to increase loyalty when
Chatbots Useful for Some Customer Service, but Can’t Do Everything Yet
Chatbots Useful for Some Customer Service, but Can’t Do Everything Yet Marketers are looking to chatbots to help personalize the automated aspects of customer service, but many believe the technology still has some ways to go before catching up with their expectations. www.emarketer.com