Tag: consumer experience

5 trends shaping the future of in-store retail experiences

5 trends shaping the future of in-store retail experiences Bobby Marhamat, CEO of Raydiant, writes that if retailers give customers what they want they can ensure retail success this decade by taking advantage of the top five trends shaping the future of the in-store experience. www.retailcustomerexperience.com

IKEA Dubai Launches A Promotion With A New Currency: Time

IKEA Dubai Launches A Promotion With A New Currency: Time – Retail TouchPoints IKEA Dubai is running a promotion that lets customers spend their time as money, according to Forbes. Shoppers can show associates their Google Maps timeline at checkout to be credited for the amount of time they spent traveling to IKEA stores, with

Retail Store Tours Names 8 Consumer Experience Award Winners

Retail Store Tours Names 8 Consumer Experience Award Winners – Retail TouchPoints Retail Store Tours has named the winners of its 2020 Consumer Experience Awards, which include retailers such as Sephora, Nordstrom, Starbucks and b8ta. Winners are named in seven categories, based on individual factors that promote consumer engagement and drive retail shopping growth. An

THE 2020 VISION FOR U.S. RETAIL AND BEYOND

The 2020 Vision for U.S. Retail and Beyond In the future, will your wearable device recommend what to add to your grocery list? Will you be able to order a new chair from a mobile 3D printer that can deliver it to you in the next hour? When you reach for your favorite brand on

Retailers and Shoppers Are All About BOPIS and BORIS

Retailers, Shoppers Are All About BOPIS and BORIS Retailers are understanding the importance of enabling these fulfillment options to eliminate the pains of shipping and processing, but how can a sound BOPIS and BORIS strategy ensure that they deliver a seamless purchase and return experience that actually drives customer loyalty and improves the bottom line?