4 ways to deliver better shopper experiences – Think with Google Google?s Official Digital Marketing Publication. It?s critical to embrace retail?s changing landscape. Explore steps to future-proof your business. www.thinkwithgoogle.com
Burberry opens 1st ‘Social Retail’ store in China The luxury retailer partnered with Tencent on a concept shop that blends social media interactions with an in-store experience. www.mobilemarketer.com
Social media sees drop in customer satisfaction amid privacy worries, study says Despite a surge in online activity during the pandemic, customer satisfaction declined for Instagram, LinkedIn, Pinterest, Twitter and YouTube. www.mobilemarketer.com
Everything You Need to Know to Create Engaging Instagram Carousels [Infographic] Multi-image posts on Instagram are the most engaging post type – here are some insights into how to create more compelling carousel posts. www.socialmediatoday.com
Instagram is Testing a Full-Screen Stories Display as Stories Usage Continues to Rise Get ready for the next level of the Instagram Stories takeover… www.socialmediatoday.com
Evaluating Personalized CX in Retail: 5 Lessons In recent months, we conducted two distinct audits as part of an ongoing series to understand how well brands are capturing and using customer data to deliver a personalized experience in their marketing. Some results were surprising, some less so. Here are the top five observations and key
Facebook Launches ‘Summer of Support’ Program to Provide Digital Marketing Training to Businesses Facebook will run a series of digital marketing education and information sessions over the US summer to help businesses maximize their online efforts. www.socialmediatoday.com
Fast Forward: What We Learned From the Snap Partner Summit 2020 Everything that brand marketers need to know about Snapchat?s latest announcements medium.com
