Tag: consumer experience

THE 2020 VISION FOR U.S. RETAIL AND BEYOND

The 2020 Vision for U.S. Retail and Beyond In the future, will your wearable device recommend what to add to your grocery list? Will you be able to order a new chair from a mobile 3D printer that can deliver it to you in the next hour? When you reach for your favorite brand on

Retailers and Shoppers Are All About BOPIS and BORIS

Retailers, Shoppers Are All About BOPIS and BORIS Retailers are understanding the importance of enabling these fulfillment options to eliminate the pains of shipping and processing, but how can a sound BOPIS and BORIS strategy ensure that they deliver a seamless purchase and return experience that actually drives customer loyalty and improves the bottom line?