Category: Trends in Retail

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AI, Machine Learning Are Helping Retailers Spot Flaws in the Customer Experience Retailers can?t always rely on customer feedback to measure the success of their ecommerce platforms. Small technical issues, which often go unnoticed by the business itself, can significantly hinder the customer experience. www.emarketer.com

Consumers Are More Open to Biometrics Nearly half of consumers surveyed by Paysafe said they?ve used biometrics?typically based on facial recognition technology?to make some form of payment. www.emarketer.com

A look at 12 myths in the luxury retail industry The luxury retail segment is experiencing a transformation and with that comes a slew of myths, according to research conducted by the Luxury Institute and its Global Luxury Expert Network. The organization has identified 12 myths ? what it it also views as top obstacles

Deliveroo abandons Germany Meal delivery service Deliveroo is quitting the German market as of this Friday. The company says it wants to focus on better-performing markets. www.retaildetail.eu  

“Belgian supermarket chains see profit shrink” The major Belgian supermarket chains have lower profit margins than five years ago, and that is before Dutch Jumbo is set to disrupt the market even more. The reason is clear: the competition gets tougher and discounts, meant to lure more customers, cut the profitability. www.retaildetail.eu

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Even prime retail locations lose their value The value of retail property is now also beginning to decline in prime locations. This trend has spread from the United Kingdom to the Netherlands and is beginning to wreak havoc in Belgium too. www.retaildetail.eu